Return Policy

  • You can return your sneakers within 7 days of receiving your order.
  • Items must be:
    • Unworn and in original condition
    • In original packaging (box, tags, etc.)
  • Returns are at the customer’s expense unless the item is defective or incorrect.

Exchanges

Need a different size or style? No stress — we offer easy exchanges!

  • Let us know within 7 days of delivery.
  • Once we receive the original pair, we’ll send out your new size (if available).

No Returns On:

  • Worn or damaged sneakers
  • Items returned after 7 days
  • Sale or clearance items (unless defective)

How to Start a Return or Exchange:

  1. WhatsApp or email us at +27 (75) 018-7408 / support@sneakerrage.co.za with your order number.
  2. Let us know the reason and whether you want a return or exchange.
  3. We’ll guide you through the next steps.

Your style, your size — we’ll help you get it right.

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